Welcome to our new website!

We are delighted to announce the launch of our new and, we hope you will agree, improved website!

A modern design with neat details

We have aimed to give our site a more modern and organic look and feel! It is bright, airy and in line with the recommended universal design principles. You might notice the subtle animations, and the nifty ‘Read more’ buttons that reflect the colors from the pictures in the article.

New menu for an increased overview

Besides the design, we have focused on providing an informative, and user-friendly website. Our menu should quickly give you an overview of our offering.  We have grown substantially in the past years, so it has been important to us to make sure that our menu and content reflect this.

New and updated content

We have also updated our content to better reflect our offering and customer promises and structured the information in a way we believe it should be easy for you to find the information you are looking for. 

Automatic translations

Finally, we have also added an automatic translation tool that translates our page to Swedish and Norwegian. A Finnish version is also just around the corner. 

So, what’s next?

A website is a never-ending project and should continuously be updated and tweaked to reflect trends and demands. We will continue working on our site to improve it even further!

We hope you enjoy our new site! Please contact us if you have feedback or questions!

Please, do not read this blog post!

And you did it anyway… That’s fine, this is human nature and we are as a species curious by nature. The opposite also applies, too much of creative sellers promising gold and green forests, dwelling in hyped terms about AI, blockchain, machine learning and every “business trend of the day” – we as humans perceive the message as more and more boring and redundant and you start to scroll by all the tons of directed ads and shares in your feeds just about everywhere!

Andreas Isengaard who is Business Area Manager at Addovation Solutions

By Andreas Isengaard

Business Area Manager R&D, Addovation.

But what if, just if, you all of the sudden miss something that is actually interesting, that could change how you work on a daily basis? And what if this “thing” isn’t even part of any magical tech-revolution?

Still here? Kudos! Well then, I will get straight to the point. I am not going to waste time – that’s a promise!

I’m not going to refer to any customer, case study, numbers or other figurines. This is simply a story about a new employee I have, let’s call him Greger, and he has never worked with our ERP system. Now, in his job (and as many others) producing some form of documents and reports is part of a daily basis, and if it is something less hot and sexy than document management – please let me know. I still though remember the day I showed him how to get his first Word document into our system. We all now by now that some parts of ERP systems are not made for humans, and the document management can be no exception. The fear of filling out all the fields of classes, formats, sheets, revisions, number generators, IDs, language codes etcetera, and everything else required in order to fit all forms, shapes and sizes in terms of requirements amongst all customers. In some cases, it is probably fully legit to use all of this, but I suspect in most cases it is not.

Perhaps having stuff on paper isn’t such a bad idea after all? Err, yes it is actually, in this day of modern age. So, back to Greger. We started off using the system with none of our products installed, and then we used the ERP system using our own products (Yes, we actually use our own products so we eat or own dogfood every day). I will end this blog with a comment that made my day and put a big smile on my face:

“Wow! This product actually makes a real difference!”

If you are interested in taking the next steps in terms of case automation, check out our video on YouTube . Feel free to contact us for a live demo, or if you simply have any questions or comments.

How can case automation impact your organization?

In this fast-moving world, we are introduced to new technology almost every day. I understand why companies struggle to keep up to date and making the correct decisions of what technology to implement.

Andreas Isengaard who is Business Area Manager at Addovation Solutions

By Andreas Isengaard

Business Area Manager R&D, Addovation.

New technology – huge decisions!

If you ask yourself what your next IT investment would be, would it be: artificial intelligence, neural networks, bots, machine learning, blockchain, augmented reality, IoT, or digital twins? I have worked with research & development my entire career, but sometimes, I still find it hard to find the proper use cases that justify the investments that are considered.

The common denominator for all companies, is being on budget and in control of the financials. Many companies simply do not have the luxury to fail and throw away the investment and start over. We all aim to be the best at what we do, but what sometimes forget is the aftermarket and keeping the customers happy.

How do we keep our customers happy?

As we all know, a happy customer is a returning customer. I think that most of us recognize the feeling of buying a product that didn’t meet our expectations in one way or another, where the support from the vendor also fell through, leaving us feeling unhappy or ignored.

So, if we take a step back and reflect on how our own business handles customer support; are we really meeting our customers’ expectations when it comes to support and after-market services? Do we use the necessary technology to support our processes? Sometimes, even small changes can make a big impact. Like automating a standard manual process.

ERP and Case Management

The ERP system IFS Applications™ has been designed to provide a single complete ERP solution for global organizations. In IFS Applications™, you will find the module IFS Call & Case Management™ that enables you to effectively provide call center services to your customers for field service or product support.

During my years working with IFS Applications™, I still see that many users are relying on external systems for case management. Most times however, users are depending on e-mails outside of the case management system. This makes it hard to keep the case information relevant and up to date.

What if you could connect IFS Applications™ with all these e-mails? Automate both first time case creation, and trace all of the correspondence back and forth? With Addovation’s Email to Case solution, you get exactly this.

Automating Case Management

Based on the incoming e-mail, the appropriate customer and support key is correctly being identified and set to the correct queue. All of the email correspondence is being preserved within IFS Applications, both incoming- and outgoing e-mails. Using events in IFS Applications you get to decide what updates will trigger a notification to the customer. You have all the data in a single place and can create insightful lobby elements that give you an overview of your cases and allow you to perform drill-downs on an individual case.

Contact us to learn more about this solution, download our flyer or watch this demo!

Automation as a culture

I love working at Addovation, especially in R&D! One of the greatest aspects is the possibility to influence how we are working and actually walking the walk and not only doing the talk.

A while back we hired a new employee, let’s call him Malin. As in most companies, he went through the introduction program, started working on his tasks and obligations, and as expected he eventually mastered them.

Andreas Isengaard who is Business Area Manager at Addovation Solutions

By Andreas Isengaard

Business Area Manager R&D, Addovation.

Little did he know though that the initial tasks were about to change, not because we were forced to do it but because we in Addovation strongly believe in automation and unleashing the full potential of human beings along with all its creativity.

So eventually, he was asked to automate all tasks that could be automated in his daily work. Gradually task by task was automated and eventually saved so much time that he could move on with a far greater task; getting an overview and do drill-downs in order to make better assessments and deliver higher quality. Based on this data we could now run statistical analysis and have beautiful dashboards to help us make better decisions!

Was this the end then? Most certainly not, and we will most likely never reach the end but rather evolve into a new phase. We believe in learning by doing, and embracing CEcontinuous evolution, and yeah – I just made that up!

Currently we’re looking at how we can improve our processes by using artificial intelligence and machine learning. There is hardly any doubt that this will help us gain more insight and react faster to new trends and challenges.

If you would like to know more about how we can help you automate your business processes, don’t hesitate to contact us!

3 tips for quick automation wins!

In these difficult times, the future is more uncertain than ever and the current global pandemic has resulted in a crisis for many companies. In sharp contrast, Addovation is experiencing the highest order volume for automation solutions ever

The rise of automation has been a long time coming, but the question is; why isn’t everyone investing in automation? I’ve written a few tips on what I think is important when thinking about automation and where to find quick wins!

Andreas Isengaard who is Business Area Manager at Addovation Solutions

By Andreas Isengaard

Business Area Manager R&D, Addovation.

1Look for seeds of positive change and innovation internally in your organization that you can grow. 

It can be simple things, instead of writing down minutes of meetings, save time and effort by just clicking record in your favourite collaboration platform. Tag it with some metadata and voilà – everyone can find it, re-use it, and you have full documentation for decisions, discussions, and further action points.

2: Engage with your colleagues, focus on where positive change is happening, and more importantly rethink your relationship with technology! 

Automation doesn’t have to be perfect, but there are a lot of small changes that can have big returns. Improve the end-user experience and save time! Learn from others and know that in this modern-day and age, the obstacles are no longer technological. The boundaries have moved dramatically. If you have ever wondered: “Can this be automated?” The answer is almost certainly: “yes!”. Perhaps your company has already started this journey!

3: Brainstorming is free! 

If you ever need to discuss ideas or tasks that could potentially be automated, we at Addovation are dedicated to improving your business process solution! We can deliver expertise that leads to increased competitiveness. Our focus on long-term partnerships with our customers is an important common success factor, that is based on mutual trust, respect and openness.

If you are interested in taking the next steps in terms of automation, check out our video on YouTube. Feel free to contact us for a live demo, or if you simply have any questions or comments.

Overcoming the barrier to automation!

I think we all have to agree that our way of working and our preferences have changed dramatically over the years. Our expectations of what is possible to automate and digitize have never been higher.

Andreas Isengaard who is Business Area Manager at Addovation Solutions

By Andreas Isengaard

Business Area Manager R&D, Addovation.

Digital mindset and Automation! 

Our digital mindset has changed! We have endless possibilities at our fingertips, from our mobile devices, enabling us to control our homes, monitor our health, and almost anything you can imagine! However, when we talk with various companies across the globe, we see that there is a gap between what the employees expect and what the companies provide in terms of user-friendly solutions. So, the big question is– why aren’t we focusing more on giving our employees more user-friendly tools?

Is it because we are afraid of mistakes? Too complicated? “Not my area?” We don’t have the budget or the capacity? That’s the barrier we need to overcome. We find reasons to not do things rather than simply doing it. Digital improvements have never been easier to implement than now.

Addovation has recently onboarded more millennials than ever, and we expect them to engage and interact in a different way than previous generations. We have high expectations for them, but we also need to meet their expectations and offer modern and effective tools!

So, how is Addovation approaching this challenge? We started small, but we were thinking big! We started with time reporting because it is something that engages and impacts everyone. Did we make mistakes? Of course! Did we overcomplicate things at first? Hell, yeah! Did we find the right solution for us in the end? Absolutely!

By using IFS Aurena, users can now report hours from wherever they are, using the device of their choice! For the very first time in 20 years, I can proudly say that I am now able to report hours in a user-friendly way, without complicated VPN solutions, Citrix, etc! For an automation and integration geek like myself, it opened a whole new world of possibilities!

 I could now use Microsoft Power BI to follow-up my team, drill down in the data, and from one day to another, I could work in a completely new data-driven, analytical way. By using free and cheap automated processing tools, I could start automating whatever I wanted!

If you are interested in taking the next steps in terms of automation, check out our videos on YouTube. Feel free to contact us for a live demo, or if you simply have any questions or comments.

4 tips for a remote ERP implementation

During times of economic downturn, it’s more important than ever for companies to be agile and adapt to suit everchanging circumstances.

Written by Alan Laing. First published by IFS on blog.ifs.com November 3rd 2020.

Covid-19 has resulted in an increased focus on business resilience, with businesses looking for robust tools that flex in uncertain times, those that will inevitably help them be more efficient and grow as well as whether the current situation. With remote ERP implementation, companies can continue their digital transformation journey and ensure they are ready to thrive when the time comes.

Some companies feared that they would be unable to manage their IT projects without a physical presence on site. Yet, experience has demonstrated that this is not the case—even complex projects such as an ERP implementation can be carried out without an on-site presence.

Of course, an ERP implementation can’t be transferred to the virtual space without some necessary adjustments. But if companies pay attention to a few key points, they’ll be able to implement an ERP project according to plan without in-person meetings and on-site support. IFS, the global provider of enterprise applications, offers four tips for successful remote implementation.

1. A digital mindset

The digital transformation begins in the mind—not only to suit the “work-from-home” mentality, but to keep up with the constant shifts in technology we experience day to day. Employees with a digital mindset are not only open to new technologies, but they are agile and adapt quickly to new processes. They are also acutely aware of the fantastic opportunities digitization brings in both their work and personal life. For employees that adopt a digital mindset, the motto is “digital first”. They are therefore essential for remote implementation and companies should promote these employees across the organization and make targeted use of their knowledge, skills and willingness to engage.

2. The right collaboration tools

Suppliers and companies should jointly consider which technical tools are necessary at an early stage, so that all those involved can successfully implement the project at all stages. This includes suitable communication and collaboration tools to facilitate virtual meetings and training as well as for sharing necessary documents and content. Acting as a hub for both consultants and customers, these tools should be intuitively usable. If the correct technical framework is available at the outset of the project, stakeholders can concentrate fully on their tasks and ensure smooth delivery.

3. Align training to “online”

With the help of the right tools for virtual work, meetings, training and workshops can all be implemented remotely without any problems. To keep all participants productive in front of the screen, training slots should be kept short and concise and regular breaks should be scheduled. Organizers should also allow sufficient time for explanations on changing the platform and how to use new technology/systems effectively. To ensure a smooth online training process, a moderator can also provide support by guiding the participants through the training and assisting with organizational issues in real time.

4. Ensure close cooperation

In the absence of face-to-face meetings, continuous close consultation between all parties involved is crucially important. To coordinate the project and clarify any issues that might arise, effective communication is key. Even with an effective timeline and structure in place, it’s important to back this up with a trusted relationship built on regular, honest communication. Arranging regular video conferences—where project stakeholders may even get a glimpse into each other’s lives at home—can also create a more personal relationship.

With 1,400 remote consultants, IFS has already completed more than 400 projects without in-person meetings. Over the past few months, IFS experts have also successfully completed numerous implementations exclusively from the home office, such as for the Hine Group, a manufacturer of hydraulic systems, hydraulic components and cooling systems.

Do you have questions or comments?

We’d love to hear from you so please don’t hesitate to contact us!

“How hard can it be?”

This is a question that often arises when we are discussing integrations. A request for a solution that seems simple at first, might be more complicated than first expected.

Sometimes the question is followed by the famous phrase “the Americans, after all, put a man on the moon in 1969”, indicating that the suggested solutions should not be much of a challenge in 2020.

Per Inge Sævareid who is Managing Director at Addovation in Norway

By Per Inge Sævareid

Managing Director, Addovation AS.

When it comes to integrations the complexity varies quite a lot and it is important to be aware of decisions and risks. I usually tell people that my two years abroad at the University of Strathclyde gave me one main insight: A technique called ‘Divide & Conquer’  that is all about how you dissect problems when dealing with them. This is, beyond doubt, always useful and is very valuable when dealing with integrations.

However, the technique does not guarantee success. After learning about it at university I have now spent almost 30 years in the industry wondering about when it is successful and when it is not. The trick lies in how you ‘Divide and Conquer’ the problem. If you divided the problem the wrong way, you may end up with a very messy solution.

The best advice on how to create a well-designed integration is to use an experienced integration architect that understands the importance of supporting the business process in a sensible way as well as solving the technical aspects with suitable technologies.

Are you in need of an experienced Integration Architect? Our team of experts is here to help! Contact us if you have questions or challenges regarding integrations to your ERP system.

Digitalizing Forestry

Digitalization is currently shaping the future success of our industries. Adapt or fall behind! It is all happening at a rapid pace.

Written by Gery Peter and Mikael Johansson

The forestry industry is one example of an industry that is currently undergoing digital transformation. Traditionally, this is an industry where the internal system landscape has been based on deeply rooted silos, tacit knowledge and “smart Excel sheets”. This makes it difficult to visualize and analyze the complete value chain, and it also makes it challenging to disrupt and align the system landscape.

Driving and fully taking advantage of digital transformation is challenging and whether you are doing a complex implementation project, an update or an integration – it is vital that you have industrial and technical knowledge of the processes you are digitizing.

At Addovation we have the experience and industry knowledge to assist with digital transformation. Our team implements and supports the ERP system IFS Applications for leading Swedish companies within the forestry industry. The system includes a fully project-based manufacturing solution with integrations to MES (Manufacturing Execution System), CAD (Computer Aided Design) and CNC (Computer Numeric Control) systems and more.

Would you like to know more about how Addovation can help you with your digital transformation? Contact Mikael Johansson or Gery Peter.

Jonas Axelsson Blad works as a senior consultant at Addovation

Jonas Axelsson Blad

Position at Addovation: Project Manager at Jönköping

Background: Jonas has worked as a Procurement assistant for Ewes AB. He started as a consultant at Addovation in 2016, working with support with customers in the manufacturing, service and retail industry. His specialties are e.g. IFS Configuration Tools, system administration like permission set and roles together with document management.

I recently had a chat with Jonas Axelsson Blad, who has been working at our Jönköping Office since 2016. I got to ask him a couple of questions about what it’s like working at Addovation.

By Sigrid Marie Saastad

Marketing Manager, Addovation

So Jonas, what is your role at Addovation?

I work as a Project Manager, managing D2D projects and upgrade projects for customers in various industries. The most recent ones were upgrade projects for Sveba Dahlen and Norden Machinery.  These days, you might see me at the IFS Office in Gothenburg where I am working as a PM for parts of their ongoing projects.

I was originally hired as consultant when I first started at Addovation. This gave me the relevant experience and confidence that is needed to manage ERP-projects. It’s a huge benefit to have the experience of being a consultant, understanding and learning the ropes so to say before becoming a PM.

What is it like, working so closely with one of the largest ERP companies in the world?

Addovation is an IFS Gold Channel Partner, which gives us great opportunities! We are often invited to work on their projects where I usually contribute as a Project Manager for parts of the delivery. Often, we are a group of people from Addovation working on the same IFS project, so I still get to spend time with my colleagues when working at the IFS Office. It’s are really exciting and educational too, and I get to increase my professional network and meet new people. It’s challenging working on big projects like these, but that’s what makes it fun!

What makes you tick?

To cooperate with both colleagues and customers making a dynamic and efficient project group. Successively achieving milestones in time and with accuracy. I enjoy building relationships with the customers, growing with them, helping them with all their ERP needs.

So, what is the best thing about working at Addovation?

I really like working here. Sometimes it feels as if we are one big family, where everyone is welcomed and accessible even though we are based in different offices. Our company values are trust and transparency, value creating and innovation, and I feel like these values reflects our company culture.

Thanks to Jonas for a very inspiring chat!

Want to know more about Addovation, vacant positions or follow us on social media?

Follow us on LinkedIn

Follow us on facebook