SuiteWorld 2025
NetSuite’s SuiteWorld 2025 conference took place October 6-9, 2025, in Las Vegas, bringing together approximately 10,000 customers and partners.
Key Takeaways
The event marked what founder Evan Goldberg described as the most significant update in NetSuite’s 27-year history, with a massive focus on embedded artificial intelligence throughout the platform.
NetSuite Next: The Flagship Announcement
NetSuite Next represents the next generation of NetSuite’s ERP platform—not a separate product, but a new mode customers can activate within their existing system. It embeds conversational AI and agentic workflows throughout the suite to fundamentally transform how businesses interact with their ERP system.
Key Philosophy
Evan Goldberg emphasized that building NetSuite around business transactions rather than accounting entries gives AI deeper context to work with. The system is designed to be:
- Collaborative: Teams can work together using AI tools
- Insightful: Provides deep, explainable insights
- Adaptive: Adjusts to changing business needs
- Trustworthy: Built on governed, auditable AI]
- Core Principle
“NetSuite Next puts AI to work for businesses by making it a natural extension of the way they already work” – Evan Goldberg
SuiteCloud Platform Enhancements
NetSuite announced major expansions to the SuiteCloud Platform, enabling customers, partners, and developers to build AI-powered extensions.
AI Connector Service
Built on the Model Context Protocol (MCP), the AI Connector Service provides a secure, standardized way to connect NetSuite with external AI assistants and agent platforms.
Key Benefits
- Open standards-based architecture: Uses emerging MCP standard for LLM-powered agents.
- Structured communication: Enables governed interactions between ERP and external AI systems.
- Permissions and role-based access: Developers define exactly what AI systems can see and do.
- Platform-first approach: Unlike competitors who add fixed AI features, NetSuite provides extensible architecture.
Customer Examples and Use Cases
NetSuite showcased real customer implementations, including:
EALgreen: Uses the AI Connector Service to recognize donated items from images, propose values, and post directly to inventory, linking results to scholarships in real-time.
Popular use cases mentioned by customers included:
- Autonomous close for financials.
- AI-driven customer health scoring.
- Project risk analysis.
Jan Syverød, Regina Holmlund & Jesper Brantvik at the NetSuite World 2025 Conference
NetSuite World 2025
Jan Syverød & Jesper Brantvik
Conclusion
SuiteWorld 2025 marked a transformative moment for NetSuite, with the company going “all in” on AI while maintaining its core strengths of reliability, governance, and business process integrity. Rather than bolting AI on as an afterthought, NetSuite has woven it deeply into the fabric of the platform through NetSuite Next, creating what they describe as “AI built in, not bolted on.”
The announcements emphasize practical business value over technological novelty, with features designed to solve real problems like financial close inefficiency, payment optimization, subscription analytics, and data extraction from documents. By opening the platform to partners through SuiteCloud enhancements and the SuiteApp.AI Marketplace, NetSuite is building an ecosystem approach to AI innovation rather than trying to solve every use case internally.
The company’s focus on explainable, governed, role-aware AI addresses key enterprise concerns about control, security, and auditability—positioning NetSuite Next as an enterprise-grade AI platform rather than an experimental add-on.
Addovation Strengthens Its Position as the Leading NetSuite Partner in the Nordics with the Acquisition of EBS Consulting
Addovation has today entered into an agreement to acquire EBS Consulting, a specialist in NetSuite and Oracle ERP solutions.
Partner of the Year Award for NetSuite
Addovation is humbled to receive the Partner of the Year (FY23) award for NetSuite in the Nordics. This recognition is a testament to our dedicated efforts.
Netsuite and Addovation: powering Hycamite’s innovation growth
Hycamite is impressed with Netsuite’s clear user interface and manageability.