Customer Care

Our experts have a long track record of helping customers increasing the ROI of their NetSuite solution.

We provide professional services such as project management, consulting, application management and support – online or onsite!

We work with our clients through the whole lifecycle of their NetSuite investment, from initial implementation to ongoing enhancements and lifetime support.

Regardless if you have a small NetSuite installation for one site, or if you are running NetSuite in a 24/7 mode with sites around the world, there will always be challenges around support, maintenance, and day-to-day operation. We deliver 1st, 2nd, or 3rd-line support and give you access to local support experts that can give you on-site support.

At Addovation we are passionate about adding value to our customers and we have a genuine commitment to our customers and their operations. We are dedicated to contributing to business process solutions by delivering expertise that leads to increased competitiveness. Long-term partnerships with our customers are therefore important to us.

Our Customer Care service can be adapted to your needs, and we will make sure that you get the full potential out of your NetSuite investment. Addovation is an Alliance Partner with NetSuite and we are here to help you.

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IFS Applications

We provide a portfolio of services that maximize the value of your IFS solution.

From implementations and updates, to support ongoing value realization, Addovation and our eco-system of partners provide a wide range of services to give our customers control over their experience

Addovation consultant’s industry knowledge from more than 1 000 years of experience from working with IFS Applications ensuring we understand your business and provide the best value realization.

IFS Applications is a cloud-based ERP system build in modules and is available in +22 languages developed by IFS, one of the top ERP market leaders in the world.

IFS Application is used by approximately +1,000,000 users worldwide.

Industry proven:

IFS Manufacturing gives you closer control over your entire production process, across multiple manufacturing modes. From advanced make-to-order to simple make-to-stock and from discrete to process manufacturing, our solution lets you:

• Minimize production costs and maximize material availability
• Advance accuracy in forecasting, price estimating and scheduling
• Put quality first at every stage of your production process
• Manage sustainability over the entire product lifecycle
• Boost revenue by offering services on top of your physical product

IFS Enterprise Service Management provides service organizations with complete end-to-end service management, reducing overall expenditure with multiple vendors and providing unrivaled efficiency and automation with a fully integrated solution that addresses all aspects of the service chain from backend to front end.

What is ERP

Enterprise Resource Planning (ERP) is a type of software used by organizations with the purpose of managing its various areas.

By connecting all parts into a single system, users are, hopefully, given a comprehensive view of the entire organization while also being able to turn their eye more easily to any one specific part. The areas could be things such as finance, manufacturing, project management and human resources. But in order to get a clearer picture of what an ERP system is, it can be helpful to look into why you would use such systems and what their benefits are.

Curious about ERP?

Are you wondering if an ERP system can benefit your organization?

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Who needs ERP and Why?

Have you ever pondered on the need for a new system that can win you even more customers and simplify the internal work processes?

It is true we currently live in challenging times and your business is moving along anyway but it is not only about surviving or floating on the surface. Your competitors are real sharks in the ocean so you need to watch closer on any business management areas where you can reach that desired competitive advantage. So why choose a new ERP system that will propel changes in your business?

If the agenda at your meetings has always included some of the issues below you will surely need to choose an ERP system:

• We need to automate processes in order to increase our efficiency
• We have too much information spread in multiple spreadsheets
• We need better traceability, scheduling of stock levels and production
• We need an integrated system which can be a backbone for all our internal tools
• How can we extract viable data to make meaningful reports?
• We need a system that presents true costs and estimates, quotes and plans accordingly

Tibber selected NetSuite

Tibber selected Addovation as their NetSuite implementation partner.

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Advantages of an ERP System

When it comes to the advantages of an ERP system it can be said that the biggest one is that it centralizes a company’s database information, it simplifies business processes, and it automates repetitive tasks.

When you scratch the surface, you will realize that there are a few other crucial benefits for your organization. Some of them are:

1. Reduces Cost – it saves you money and time in the long run. As mentioned earlier, it automates routine tasks so that you can focus on higher-priority responsibilities.
2. Boosts Efficiency – One of the functionalities is that the system can claim activities such as forecasting, creating an order and tracking a product from manufacturing to delivery.
3. Improves Reporting and Planning – Having an ERP suite in departments leads to your organization having an interconnected system for every process. With only one assured validity it can achieve beneficial reports and analytics at any time. Analyzing and comparing functions across departments is what this software allows you to do. It also helps sorting out unnecessary excel files and emails.
4. Standardizes Business Processes – Automated processes are crucial because they reduce errors and costs. This leads to a better synergy between departments.
5. It can be Cloud-based. The system itself doesn’t have to be managed or serviced by your own IT staff. It is accessible by users from the web browser meaning that you are not bound to a specific hardware.

Orkla House Case selected IFS

Orkla House Care has chosen Addovation and IFS Applications to support its global business operations. 

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Different ERP systems suit different industries

An ERP system will match any company’s sizes and maturity level – from newbies on the market with a dozen employees to well-known big players with multi-level departments. But are some ERP systems better suited for your specific industry or business? The answer is most likely yes, as it today exists a wide range of different ERP systems for different niches, benefits and limitations.

Addovation is partner with IFS (Regional System Integrator) and Oracle NetSuite (Alliance Partner) and offer a range of products and services related to these ERP systems. By further navigation on our website, you can find more information about our ERP offerings and why you should choose Addovation as your long-term partner for Sustainable Business Solutions.

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