Automation & Cloud Solutions
Our Automation and Cloud solutions are perfect for collaboration between ERP systems and the outside world!
Automate your case handling process!
Have you heard about Addovation’s solution E-mail to Case? Let this solution become a part of your first line customer support/case handling team. It will save your organization time and increase the overall quality of the communication – increasing your overall customer satisfaction!
How it works:
The solution monitors any incoming e-mail on Office 365. When the solution detects a new incoming e-mail, it automatically creates a new case in IFS Cloud case handling system. It also checks in the email message and its attachments (even if you do not have IFS Document Management), and automatically connects them to the case.
Robust and Reliable Integrations
We have a proven track record of merging business processes consisting of several systems into one efficient process. We provide robust and reliable back-office solutions, in order to automate business solutions.
Automate Your Document Management
We offer multiple solutions that are created with the sole purpose of releiveing you of tedious work tasks and manual document management.
With our solutions, you can automate your document flow by reading from an email account or a folder structure and connect the documents to a business object.