Automate your case flow in IFS Applications™
Are you feeling frustrated and overwhelmed by incoming support cases, trying to find what remains to be done to make your customers happy?
Are you tired of having to go back to Outlook to find the correct documentation on each case searching for documents that should have been easier to access?
With Addovation’s Email to Case solution, users of IFS Call Center can now fully automate case flow. ‘Email to case’ will create new cases, attach documentation to existing cases, and let you focus on what is most important: Making your customer happy! View our webinar to find out more about how our solution can help you automate your case flow!